PMI’s mission since 1984 is to provide homes and businesses with expert pest protection and unparalleled service while enriching our community. We work to build an inclusive environment of good, reliable, hard-working team members to make sure our mission goals are met.
Customer Care Specialist
We are looking for an outgoing representative who can multi-task, learn quickly, and deliver excellent customer service. Basic responsibilities will include answering incoming phone calls and getting customer details; scheduling sales and service appointments; providing friendly and knowledgeable support for internal and external groups; enter and update information into a company database; work to improve systems and processes; coordinate projects and goals with team members; be knowledgeable on company’s products and services.
Our field specialists will provide exceptional customer service in one or more of the following areas: general pest control, termite control, moisture control, wildlife control, and bed bug control. Our field specialists are detectives and problem solvers; while always being attentive to customer concerns, field specialists will formulate proper treatments and solutions. Certain field positions will have increased income opportunities based on productivity and sales. Preferred experience with working routes, service stops, excellent customer communication and the ability to navigate technology with a tablet and software programs. (Training is typically required)
We are looking for a new team member to develop and maintain customer relationships, generate new leads, and maximize sales with high profitability. This team member should be able to work synergistically with both office and field staff as well as our marketing department. Some responsibilities will be analyzing available territory and markets, develop proposals, make phone calls, book appointments, and prepare presentations and quotes for customers with related services.
If you would like to join us on our mission, but not sure which position to apply for; please fill out an application and one of our team members will be in contact.
“I called Pest Management Systems, Inc. requesting information about pest services concerning a particular insect I was seeing in my rental property. The receptionist was very knowledgeable concerning the insect with regards to how they breed and their season for egg hatching. She also advised me of alternative approaches to handle the situation. I really appreciate the fact that Pest Management Systems, Inc. did not attempt to sell a service that probably would not have provided the results I wished (like other popular pest control companies in my area attempted to do). I will definitely consider Pest Management Systems, Inc. in the near future.”
Harold, Verified Google Review